Sales Operation Coordinator


Our Client

Our Client is leading global enterprise learning and talent management software solutions. Due to their expansion, they are seeking for a candidate with experience in sales operations/administration or business operations, and have a good understanding in how a B2B sales organization operates.

 Responsible

  • Assist with system administration of the CRM platform duties include system configuration, enforce/maintain data integrity, on-going maintenance, and user training
  • Provide sales support to the global sales teams on various areas ranging from product and pricing, CRM best practices and processes, order management, renewals, contract terms, invoice enquiries;
  • Collaborate cross-functionally with regional Sales Operations, Sales, Relationship Managers, Professional Services, Finance, Legal teams to ensure smooth processes and help overcome internal challenges
  • Perform ad hoc and periodic reporting and analysis activities including sales performance reporting, sales forecasting, and configure dashboards
  • Administer sales performance assessments and incentive programs
  • Provide support to channel partners including tracking and management of renewals, placing of sales orders, product and pricing support as well as other channel processes
  • Assist with planning and organizing annual client conferences, as well as high-level internal meetings and special events such as executive offsite meetings

Requirement:

  • Bachelor’s degree with 2 years experience working in B2B sales/business operations or sales administration; Experience and proficiency in CRM applications is preferred
  • Excellent problem-solving and analytical skills with the ability to apply knowledge and creativity to resolve standard and complex issues
  • Proficiency in working with technology, including new software tools and systems implementations
  • Fluent in spoken and written English

If you are interested in finding out more about this career opportunity, please email your resume to William Yeung, enquiries@charterhouse.com.hk Tel: (852) 3151 1300 Web: www.charterhouse.com.hk

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