Information Technology & Digital

Helpdesk Support – Global Law Firm

Job details

Location: Hong Kong S.A.R
Job Type: Permanent
Reference: HSGLF/AC120422
Posted: 4 months ago

Job description

Position Summary

A global law firm is looking for a new addition to their Helpdesk Support team. The candidate will be a key member in the team with opportunities to take part in regional wide IT enhancement projects. The position would be ideal for candidates with excellent language skills and are looking to continue their career in an international environment.



  • Provide Tier 1 & Tier 1 Helpdesk support

  • Troubleshooting and assistance to hardware & software

  • Engage in system enhancement projects

  • Maintain and configure desktop, laptop, mobile phones and equipment

  • Support video conferencing and remote working devices

  • Ad hoc duties as assigned by team leader



  • Degree/diploma holder in Computer Science/Information Systems or related

  • 2 years or above experience in IT support in professional service firms

  • Law firm experience would be an advantage

  • Strong English & Chinese speaking ability

  • Experience in supporting remote working & video conferencing


Job Offer

  • Comprehensive employee benefits

  • On-the-job training

  • Annual leave and medical insurance


If you are interested in finding out more about this career opportunity, please email your resume to Alex Cheung,


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Image 2022 02 26 T04 57 33