IT Support - Retail MNC (Perm role)

Our client is a Retail MNC with a strong reputation in the market. They are now looking for an IT Support to join their team in their HK office. The role will be responsible for Helpdesk Support and will also take part in ongoing system enhancement projects. This opportunity will be ideal for candidates who are looking for a stable environment to develop their career in IT support functions.

Duties

• Provide Tier 1 & Tier 2 helpdesk support to users
• Responsible for systems administration
• Engage in windows enhancement projects
• Take part in system upgrade and implementation of new technologies

Profile

• Degree or diploma holder in computer science or related disciplines
• At least 2 years of experience working in helpdesk/IT support role
• Experience in system enhancement projects would be an advantage
• Good communication skills and ability to respond to ad hoc issues
• Microsoft certifications would be an added advantage
• Fluent English, Cantonese, Mandarin

Job Offer

• Permanent position
• 5 days work
• Medical coverage and other employee benefits
• Attractive Performance bonus