Operation Business Analyst – (Process/Workflow improvement


Our client is a top player regional retailer for luxury products. They are, therefore, looking to hire a Business Analyst to drive innovation and directly report to MD for process improvement.


  • Responsible for  analyse different projects in terms of operation and financial performance
  • Interpreting statistical data and prepare presentable reports, scenario planning with justifications to support business decision making
  • Identify areas of improvements, work closely with stakeholders and IT/Project Team to gather business requirements
  • Implementing process improvement initiatives, keep track of the change requests and provide status report to management
  • Monitor Return of Investment on different projects and profitability measures


  • Bachelor's Degree in Business, Supply Chain Management or Industrial Engineering
  • At least 3-5 years experience in project management or business analysis
  • Experience in CRM and project management
  • Be able to work independently and handle multiple projects and deadlines in a dynamic and fast-paced environment
  • Excellent command of both English and Cantonese is required
  • Strong problem solving skills
  • Previous experience at Big 4 is a big plus
  • Good interpersonal skills and cooperative attitude, good presentation skills

If you are interested in finding out more about this career opportunity, please email your resume to Catrina Mok, catrinam@charterhouse.com.hk Tel: (852) 3151 1300 Web: www.charterhouse.com.hk

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