Lead presales opportunities including service models, response content, financials, and identifying and mitigating deal risks from opportunity qualification through negotiation
Identifying clients’ requirements and lead presales opportunities for Managed Services architecture design, response content, financials, and identifying and mitigating deal risks from opportunity qualification through negotiation
Provides input into Go/No Go recommendations to the MS management team.
Deliver a well-defined set of service design documents in a timely manner presenting an end to end seamless service.
Being strategically involved in service delivery and sales support to maximize and oversee results.
Support opportunities qualification, managing sales and customer expectations.
Support producing new content including design documents, proposals and presales slide materials.
Conduct solution presentations to customers.
Over 10 years’ experience in the IT industry with Managed Services (communications, network, data center, managed services) experience.
Customer facing experience in a Service Design role including presales, Managed Service frameworks, financials and contracts expertise.
Track record of consultative selling and wider solution design; competency and business acumen to assess and qualify opportunities.
Manages architecture cost elements to support business profitability, risk management, and competitive pricing.
Provides leadership support to pursuit teams for customer-facing presales activities.
Experience in working contract documents including master agreements, adoption agreements and service levels.
Broad understanding of Service solutions (Servers, Storage, Network, Backup, Desktop, Monitoring & Management, Maintenance, and Deployments).
Deep understanding of IT Service management, preferably with delivery experience, including automation and orchestration.
Experience designing Global or multi-region services solutions.
Proven track record of in-depth experience within Managed Services infrastructure.
Excellent interpersonal skills, written and presentation skills.
If you are interested in finding out more about this career opportunity, please email your resume to William Yeung, email@example.com Tel: (852) 3151 1327 Web: www.charterhouse.com.hk
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Unit 3301-2A, 33/F, The Centrium, 60 Wyndham Street, Central, Hong Kong