You will be the Lead of the Retail Training team to oversee and manage the Training & Performance strategies to the frontline team. To formulate, develop and execute the Retail Training programs in both classroom and on-field coaching to drive staff’s performance and brand loyalty. Liaise with Sales team and Marketing team to identify the training needs of the floor on product knowledge, brand story, retail operations and selling skills. Oversee the training budget, develop and prepare the training materials. Provide evaluation reports to high management.
· Degree holder
· Minimum 8 years’ relevant experiences gained from Beauty/Retail/Hospitality industries, which at least 3 years in Managerial role.
· Strong presentation and people skills
· Good insight in Beauty industry
· Passionate, out-going, well-organized and proactive person
· Good command in spoken and written in English and Chinese
· Proficient in PC skill (MS Word, Excel, PowerPoint and Access etc.)
· Less experiences will be considered as Assistant Manager
· Willing to travel
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