Change Readiness / Engagement Director - Corporate Applications Replacement Project (CARP)

Job details

Location: Hong Kong S.A.R
Job Type: Permanent
Reference: CREDCARP/CF230323
Posted: 9 months ago

Job description

Job Description

Our client is one of largest public utility and they are looking for an Organisational Readiness Lead (Change Manager) for Corporate Application Replacement Project to join their efforts on Continuous Improvement and uplift their change management practice with a focus on customer experience.


About the role

The candidate will be tasked to build a framework around change management; upon completion, the candidate will use built framework to coach stakeholders that helps drive change in their respective area. Corporate Application Replacement Project (CARP) is a high priority transformational project and involves the implementation of a corporate application solution that supports Digital Strategy. To take the lead to drive, align, coordinate and program manage in Digital to pull different related parties in Digital who have their daily operations to the picture, to sync, to plan and to act in ensuring ERP project success and overall Digital ecosystem compatibility and operation excellence.



  • Work closely with other key leads and directors to develop change strategies and plans.

  • Collaborate with managers and seek inputs/ feedback on the effectiveness of the Change Management Plan

  • Develop a framework that would align to the institution and department's need.

  • Improve the overall organisational Change Management capability through coaching and mentoring managers.


Skills and experience

  • Proven experience in Change Management

  • Experienced working in business/ organisational readiness programs

  • IT Business Planning with System Integration relevant experience would be highly beneficial but not necessary.

  • Anticipate and identify items for both Digital and ERP to accelerate readiness and planning. Draw up plan and justifications to pull in subject matter domain expertise and resourcing.


Engage with workstream leads in Digital and ERP:

Play an active project manager, coordinator, and challenger role in supporting different Leads, workstreams and initiatives; support pressure testing and partnership for workstreams & initiatives.


Ensure alignment and consistency across ERP and Digital:

  • Coordinate and assist development of architecture design, integration principle, standards & methodology, data modelling and analytics capabilities by pulling in right subject matter experts at the right time for the right tasks/projects.

  • Anticipate the needs of toolset and coordinate the evaluation & sourcing of the tools for ERP, Digital and other parties like TMO such as enterprise architecture management platform, process management tool, data modelling tool, auto testing tool, integration platform and so on.

  • Actively identify change management and training needs for Digital because of new ERP and other transformation initiatives such as native cloud adoption, zero customization, upskill Oracle skillset.

  • Carry out change management program by working with SI and TMO.

  • Support the evaluation and transformation to new operating model in Digital with native cloud Oracle replacing SAP IaaS in phases.


If you are interested in finding out more about this career opportunity, please email your resume to Cani Fan,


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Image 2022 02 26 T04 57 33