Manager / Senior Manager – Medical Network Management

Job details

Location: Hong Kong S.A.R
Job Type: Permanent
Reference: MSMMNM/MY170123
Posted: over 1 year ago

Job description


  • Develop and manage medical provider network and cashless service through business contract negotiation, arrangement of agreed fees, provider training, settlement process and third-party agreements (TPA)

  • Ensure excellent delivery of customer experience and value from network providers through performance monitoring, quality assurance, feedback management, daily servicing issue handling and implementation of process improvement initiatives.

  • Research, recommend opportunities on development of medical network and align with group strategy through business analysis, competitive benchmarking, network coverage and specialty reviews.

  • Engage agency and distribution through education, communication, and engagement activities to uplift utilization of cashless service. Support delivery of key improvement initiatives through provision of user requirements.

  • Maintain business continuity by providing administrative support as necessary.


Job Requirements

  • Degree holder with experience in medical network, clinical or healthcare operations

  • Proven track record in managing contract negotiations involving medical network providers

  • Good negotiation and communication skills; strong business acumen

  • Good command of written/ spoken English and Cantonese; Mandarin is an advantage

  • Experience in Life insurance/ claims operations/ project management is an advantage


If you are interested in finding out more about this career opportunity, please email your resume to


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