Information Technology & Digital

Senior Analyst – IT Retail Business Application and Solution / Business Analyst CRM POS AI $500-700K

Job details

Location: Hong Kong S.A.R
Job Type: Permanent
Reference: SAITBA/CF230323
Posted: 6 months ago

Job description

Assist in application development to:

  • Investigate and model business functions, processes, information flows and data structures, using methodical and consistent techniques.

  • Investigate operational requirements, contributing to improvements.

  • Specify information flows, processes/procedures that will meet the business requirements.

  • Ensure assigned IT systems are functional and are implemented as planned by performing system acceptance test, deployment, and configuration setup.

  • Provide application configuration and maintenance, delivering support to existing business users and investigating and resolving application errors, data discrepancies and queries.

  • Assist in liaising with internal development team and/or software suppliers on the development of system enhancements to overcome known problems or further fulfill user requirement.


Job Requirements

  • Bachelor's degree in Computer Science, Computer Engineering; Computer Information Systems, or related disciplines

  • Possess a minimum 3 years working experience in business analyst in customer experience applications (e.g., POS, Payment Gateways, CRM, Loyalty Program, Campaign Management, e-Commerce); preferable with experience in Club/Retail industries.

  • Experience in POS, Payment Gateways, CRM, Loyalty Program, Campaign Management, e-Commerce and/or digital transformation

  • Experience with Cloud technologies Platform as a Service (PaaS), Software as a Service (SaaS), etc. e.g., Microsoft Azure; AWS Cloud; Aliyun Cloud, Salesforce, etc.

  • Knowledge in Software Development Life Cycle (SDLC), project management and Infrastructure Library (ITIL) would be an added benefit.

  • Excellent interpersonal and communication skills in English and Cantonese; Mandarin is preferable.


Additionally, you will be paid a competitive high base salary and the opportunity to make unlimited performance commissions/bonuses. For our best consultants, they are rewarded with annual global incentive holidays to exotic locations and to network with their top international counterparts.


If you are interested in finding out more about this career opportunity, please email your resume to Cani Fan,


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Image 2022 02 26 T04 57 33