Connecting...

Banking & Financial Services

Analyst, KYC/CDD Operations – Perm Position

Job details

Location: Hong Kong S.A.R
Job Type: Permanent
Discipline:
Reference: AKCO/AY110124
Posted: about 2 months ago

Job description

Our client is a highly respected and long-standing bank known for its unwavering commitment to excellence and customer-centric values. As they continue to expand their business operations, they are seeking a skilled professional to join their Operations team, specifically focusing on KYC and other related operational tasks.

 

Responsibilities

  • Collaborate with Relationship Managers, Client Onboarding team, and other stakeholders to facilitate the account opening process, including reviewing account opening documentation, FATCA, and CRS compliance.

  • Set up, maintain, and update customer profiles and information in the systems.

  • Efficiently upload, organize, and archive records and documents.

  • Manage and coordinate the daily workload of the team to ensure service delivery meets expectations.

  • Participate in User Acceptance Tests to validate system functionality.

  • Provide prompt and effective responses to internal and external customer inquiries.

  • Conduct call-backs with customers to verify the authenticity of client instructions.

  • Manage regulatory annual reviews and drills, such as those conducted by HKMA, HKAB, DPB, IRD, and others.

  • Prepare accurate and timely daily MIS and monthly KPI reports to track performance.

  • Provide backup support for teller counter services, including cash and cheque processing, Fixed Deposit, and fund transfers.

  • Support the head of the department in identifying and implementing process improvements to enhance customer service efficiency and effectiveness.

 

Requirements

  • University graduate with a strong background in retail branch operations, including Account Opening, Client onboarding & Data Maintenance, Cash, Clearing, and Deposit functions.

  • Sound knowledge of regulatory requirements pertaining to the banking industry is an advantage.

  • Highly self-motivated with exceptional attention to detail.

  • Fluent in written and spoken English, Cantonese, and Mandarin.

 

If you are interested in finding out more about this career opportunity, please email your resume to Andy Yip, andy.yip@charterhouse.com.hkWeb: www.charterhouse.com.hk

 

Charterhouse Partnership Hong Kong is here to assist you in your job search. Our experienced recruitment consultants will provide you career advise and assist you in develop a tailored job search strategy.

 

Image 2022 02 26 T04 57 33
Image 2022 02 26 T04 57 33