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Project Manager – Artificial Intelligence NLP Chat Bot

Job details

Location: Hong Kong S.A.R
Job Type: Permanent
Discipline:
Reference: PMAINLP/CF180823
Posted: 10 months ago

Job description

Good command of Mandarin with China / Taiwan R&D Lab team and English with Hong Kong and regionals clients.

  • In charge of chatbot projects for clients including HKSAR Government

  • Managing project schedule and budget, as well as discussing requirements to provide a satisfying chatbot solutions to clients.

  • Chatbot solutions involved: Xiaoi proprietary chatbot solution, Google DialogFlow

 

Project Management

  • Handling project tasks and coordinate with engineers on technical requirements on chatbot project

  • Managing the overall implementation and customer care of chatbot projects for government and public utilities corporate clients.

  • Integrating chatbot DialogFlow with different APIs, including Zendesk (An all-in-one help desk, knowledge base, live chat, and call centre solution and/or Customer Support), Clarifai (is the leading Generative AI, NLP, and computer vision production platform of Image Recognition), Zapier (Marketing Automation) to curate flexible chatbot conversational experiences.

  • Analyzing business requirements, providing customer-centric suggestions on conversational design and chatbot training, managing the division of labor to ensure the project is executed on time with satisfactory results.

 

Partnership Management

  • Managing partnership

  • Maintaining relationship with key clients – government bureau

 

If you are interested in finding out more about this career opportunity, please email your resume to Cani Fan, cani.fan@charterhouse.com.hkWeb: www.charterhouse.com.hk

 

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