Director/Senior Manager – CRM & Digital (Group Level)

Job details

Location: Hong Kong
Job Type: Permanent
Reference: DSM/WC092118
Posted: over 2 years ago

Job description

  • CRM & Digital Strategy Management
  • HK & China market
  • Innovative Talent Desired

Our client is a sizable and well-known conglomerate with diversified and innovated businesses. To cope with their aggressive expansion, they are looking for a CRM & Digital talent to join their team as a group level position.

Main Duties:

You will be responsible for the group CRM & Digital strategy development and management for business expansions of the assigned business units. Reporting to the CEO and work closely with cross departments to lead the development of Omni-channel marketing, loyalty marketing and CRM initiatives, to optimize the membership database, enhance the digital communication’s engagement and customer retentions.  Identify the business opportunities with counterparts and evaluate the ROI.


  • Degree holder or above in Marketing or Business related disciplines
  • Minimum 12 years’ related experiences in sizable company, preferred from FMCG/Retail/Hospitality industries.
  • At least 5 years or above as a management role/
  • Strong knowledge about CRM tools and Digital Marketing tools
  • Creative, open-minded and strategy thinking skills
  • Strong business sense and analytical skills
  • Excellent command of written and spoken English and Chinese
  • More experiences will be considered as Director/Assistant Director

If you are interested in finding out more about this career opportunity, please email your resume to Winky Cheung, Tel: (852) 3151 1300 Web:

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