Key Account – FMCG

Job description

​About the Role:

• Propose annual strategic plans and adaptable strategies for key accounts.

• Provide sales budget recommendations and monitor monthly trade expenditure.

• Track sales target achievements, identify negative trends, and propose recovery plans.

• Monitor sell-out trends and collect regular forecasts from key accounts.

• Update forecasts as needed and track them against orders and objectives.

• Analyze customer performance, identify business opportunities, and set specific goals.

• Develop SWOT analyses, action plans, and continuously monitor customer performance.

• Negotiate contracts, collaborate with trade marketing for sales arguments, and negotiate promotion plans.

• Negotiate planogram implementation and provide support to the sales team.

• Adhere to trade spending guidelines, approve payments, and analyze ROI.

• Improve profit and loss by customer and calculate distributor reimbursements.

• Communicate agreements and action plans to the Key Account Coordinator.

• Monitor in-store implementation, coordinate with key accounts, and track sales KPIs.

• Maintain product assortment through timely listing and code opening.

• Collect and analyze key account performance and market trends.

• Prepare internal reports for data sharing, including scan data, project evaluations, and promotions ROI.

About the Candidate:

• Proficient in English and Chinese communication (reading, writing, typing)

• Strong numerical and interpersonal skills

• Computer literate, especially in Excel and PowerPoint

• Detail-oriented and organized

• Possesses strong analytical skills

• Experienced in account management and negotiation

• Knowledgeable in travel retail, inflight, border shops, low tax areas, and railway retail structure

• Familiar with channel and customer planning

• Knowledgeable in sales, field, and merchandising processes

• Proactive and dynamic

• Able to work under pressure and meet deadlines

• Result-oriented

• High proficiency in computer skills

If you are ready for above, pls send your CV to calvin.wan@charterhouse.com.hk for a confidential chat.